Privacy Policy

At ICONNIX Digital Agency, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (iconnix.lk) or use our services.

1. Information We Collect

We may collect several types of information from and about users of our website, including:

Personal Information: Name, email address, phone number, and company details when you contact us via our contact forms or subscribe to our newsletter.
Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and the time spent on those pages.
Project Details: Information you provide to us regarding your digital projects, business requirements, and technical specifications.

2. How We Use Your Information

We use the collected information for various purposes, including:

To provide and maintain our services.
To notify you about changes to our services.
To allow you to participate in interactive features of our website.
To provide customer support and respond to your inquiries.
To gather analysis or valuable information so that we can improve our website and services.
To monitor the usage of our website.
To detect, prevent, and address technical issues.
To send you newsletters, marketing materials, and other information that may be of interest to you (you can opt-out at any time).

3. Data Protection and Security

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

5. Third-Party Services

We may employ third-party companies and individuals to facilitate our services ("Service Providers"), provide services on our behalf, perform service-related services, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access, update, or delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability.
The right to withdraw consent.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: iconnixlk@gmail.com
By phone: +94 75 30 45 366 / +94 70 58 64 530
By visiting our website: iconnix.lk